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Vodafone

Posted byPratima Bhat 
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Vodafone
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PFA the mail which gives a complete picture about the problem i have been facing. I have complained against it with no response whatsoever.


pratima bhat
to"YOGISHA SRINIVASA MURTHY (KAR)"

dateThu, Nov 6, 2008 at 10:43 AM
subjectRe: DEMAND NOTICE DATED 05-11-08 (CB2)
mailed-bygmail.com

hide details 10:43 AM (3 hours ago) Reply


Hi Yogisha,

Thanks for the mail. But i have been asking for a detailed bill for the past 2 months and i havent recieved it. The staff that you have is one of the most useless and irresponsible one i have ever seen so far.

I have informed your staff Preeti, Pooja, Shailaja and Rajesh and many more whose name i dont recall that i have used the cell for 18 days and not extensively and also even in the month of September the bill is wrongly amounted without the deductions. Also i have personally gone to your store on the 100 ft road and disabled the health updates that i recieve but that hasnt been resolved and i am charged even for that. Please make sure your incompetent staff and processes are flawless before sending a notice.

I have also asked is there any authority i can actually contact for the complaint and i havent recieved any information from your staff. If my issue hasent been resolved with utmost importance i will be forced to go to the consumer court with my issues.

Thanks for the co- operation.

Regards,
Pratima 

Solution of your complaintI dont think unless and until the consumer court actually intervenes or anyone intervene the incompetent service provider is going to do anything.  
ActionIf not resolved i have no option than filing a case. 
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