|Reason for Complaint||Quality |
|Complaint Rating||5(in a scale of 1 to 10)|
|Name of the Company Employee|| |
I am a proud owner of bought the brand new maruti alto LX which i purchased from indus motors TVM(Kesavadasapuram) 6 months ago. The first service over and is nearing its second service. Till now there had been no issues. But now there is a highly audible metal vibarting sound from the Air Conditioner when it is switch off and the engine is running. This came of a sudden. When i enquired with the technician regarding this, he told that he will require mimimum a complete day to remove the airconditoner module from the car and inspect the root cause.
|Solution of your complaint||I feel this can be corrected. But now i doubt the durabilty of the maruti products. Low maintanace was the key factor which inspired me to purchase a car from maruti. But Iam not sure how this low maintanance can be achieved if the product quality is not good or the product is not durable. Please let me know if anything can be done to assure myself that this was a rare case and this will not happen with any other machineries of Maruti.
I u wish to track the vehicle details for your investigation, i can give the vehicle chassis no. and engine number. Please let me know at firstname.lastname@example.org and email@example.com. |
|Action||I would have to rethink before upgrading my Vehicle whether to stick with Maruti brand or go for other. |