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Complaint Details
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Maruti Udyog Ltd

Posted byratish 
Organization / Product Details
Organization Name
Maruti Udyog Ltd
View all Complaints against this organization
Organization e-Mail 
Product/Service DescriptionMaruti Alto LX
Warranty StatusUnder Warranty.
Complaint Details
Reason for ComplaintQuality 
Complaint Rating5(in a scale of 1 to 10)
Name of the Company Employee 
Complaint Details

I am a proud owner of bought the brand new maruti alto LX which i purchased from indus motors TVM(Kesavadasapuram) 6 months ago. The first service over and is nearing its second service. Till now there had been no issues. But now there is a highly audible metal vibarting sound from the Air Conditioner when it is switch off and the engine is running. This came of a sudden. When i enquired with the technician regarding this, he told that he will require mimimum a complete day to remove the airconditoner module from the car and inspect the root cause.






 

Solution of your complaintI feel this can be corrected. But now i doubt the durabilty of the maruti products. Low maintanace was the key factor which inspired me to purchase a car from maruti. But Iam not sure how this low maintanance can be achieved if the product quality is not good or the product is not durable. Please let me know if anything can be done to assure myself that this was a rare case and this will not happen with any other machineries of Maruti. I u wish to track the vehicle details for your investigation, i can give the vehicle chassis no. and engine number. Please let me know at ratish82@gmail.co.in and ratish@tataelxsi.co.in.  
ActionI would have to rethink before upgrading my Vehicle whether to stick with Maruti brand or go for other. 
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