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Complaint Details
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Eureka Forbes

Posted byRajasekhar Oleti 
Organization / Product Details
Organization Name
Eureka Forbes
Organization e-Mail 
Product/Service DescriptionAquapure RO Elegant
Warranty StatusUnder Warranty.
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating1(in a scale of 1 to 10)
Name of the Company EmployeeAll cusomter care dept people of Hyderabad 
Complaint Details

Hi,
I have brought Eureka Forbes water purifier RO system thinking that it is reliable brand. But after installation product started giving me troubles every then & there. One in every 3 days, it stops working. If I call customer service they are irresponsible and never attend your complaint immediately. They are so rediculas towards customers. I think Dont Care Customer seems to be their motto.. I need to spend Rs.100 per day for drinking water even after I brought the RO system. I suggest never ever go with Eureka Forbes - it is hell to customers. 

Solution of your complaintI want to return my product and want to get Rs.10000 as addition to the cost of the product as charge for their carelessness towards customer. 
ActionI will go to consumer court and put a complaint against Eureka Forbes and the retailer who sold the product to me. I am not going to leave the companies like Eureka Forbes who does not care about their Customers. 
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