|Reason for Complaint||Customer Service |
|Complaint Rating||10(in a scale of 1 to 10)|
|Name of the Company Employee|| |
i purchased a new discover dtsi-es but in just 2000km i have faceing prb of leakage frm engine.i've gone through for many checks in service station but that cannot be resolved.the result they give me that they have to open engine & whole chamber(both left&rt side)get replaced coz there is a hair like crake in chamber due to which prb persists.
plz suggest me whether i go for there wordings or do some action reg that(going to consumer court).i've already informed to there reginol ser. mgr (mr. v.k gupta)& customercare ppl's but nothing concreate yet happen.
i don't wanna go for engine open in such a small interval of buying the bike.
is there option of engine change frm company coz this is a manufacturing defect in my view.in that tenure of riding bike i've followed all precuationary measure such as use of quality fuel(power/speed)/all sevice done at authorized service cntr/rindind bike in only the speed of 45to50km/hr.
i'll be very thankful for ur kind help if u do so. coz i am very frustated by this prb frm last three months.
|Solution of your complaint||replacement of engine or reimbresment of amount of bike. |
|Action||mailed to all concerned authorties such as customercare office pune & regional ser. mgr many times. |