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NOKIA

Posted byAbhinav 
Organization / Product Details
Organization Name
NOKIA
View all Complaints against this organization
Organization e-Mail 
Product/Service DescriptionNokia N70 Music Edition, 207,
Warranty StatusUnder Warranty.
Complaint Details
Reason for ComplaintPerformance 
Complaint Rating1(in a scale of 1 to 10)
Name of the Company EmployeeHCL Comnet 
Complaint Details

I purchased Nokia N70 Music Edition on 22nd Nov 2007. Since that day mobile worked for around 4 months and after that it started creating problem...

1. Hanging problem.
2. Restarting again and again.
3. No voice from the caller.
4. No video.

Then I went to Noida Nokia care and they took my mobile and gave me one jobsheet and after a week they sent a message that mobile is working fine but when I inserted my card in front of them it was not working. The same problem was still there. They again took my mobile and gave me aother jobsheet. After a week again received one message that mobile is working fine and I can go and collect. I went and took my mobile back. It worked for 2-3 hours.

Same day I shifted to Lajpat Nagar and there I went to Nokia care again and they told that there is a white fluid inside that mobile and they will not repair it. I again went to Noida Nokia care and they denied to take it and resolve the issue.

I called up Consumer voice in the month of Aug end and they sent lot of mails to Nokia but they never replied. Yesterday Consumer Voice sent me a mail that Nokia is not replying so I can go to consumer court now as my all the documents are valid and I can get a new mobile from Nokia. I am requesting you to please take care of this issue as I have wasted lot of time and money on same.

My name is Abhinav Mittal and contact number is 9971998598.  

Solution of your complaintNokia should provide me new mobile or atleast repair the mobile that I do have, as mobile is still in warranty period. 
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