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Complaint Details
Pending

hp

Posted byharsh narula. 
Organization / Product Details
Organization Name
hp
Organization e-Mailindia.customercare@hp.com 
Product/Service DescriptionCompaq Presario V6211AU , Product Number - RZ897PA , Product Serial No.- CNF7073PB4
Warranty StatusUnder Warranty.
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating8(in a scale of 1 to 10)
Name of the Company Employeeit is the service center here in the city 
Complaint Details

Dear Sir,

I would like to bring to your kind notice that i had purchased an COMPAQ laptop model no.-V6211au , dated :-9/4/2007 ,Product no.- RZ897PA , Product Serial no.-CNF7073PB4 , regarding which i had upgraded to HP CARE PACK Under Serial No.- G05UIN924082 . As per my past experience, all i would say is that your after sales service is very poor and i am completely disatisfied with HP. i gave my laptop for motherboard replacement on 30/10/08 and till date i have not recd. any reply back. all they are doing at RT Outsoucing, Pakhowal road,Ludhiana(PUNJAB) is delaying it further and further more, and saying that parts are not available . Kindly look into the matter urgently as i am totally harrased now and reply me at the earliest.
 

Solution of your complainti think it il be soved 
Actioni will go to the consumer court 
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