I would like to bring to your kind notice that i had purchased an COMPAQ laptop model no.-V6211au , dated :-9/4/2007 ,Product no.- RZ897PA , Product Serial no.-CNF7073PB4 , regarding which i had upgraded to HP CARE PACK Under Serial No.- G05UIN924082 . As per my past experience, all i would say is that your after sales service is very poor and i am completely disatisfied with HP. i gave my laptop for motherboard replacement on 30/10/08 and till date i have not recd. any reply back. all they are doing at RT Outsoucing, Pakhowal road,Ludhiana(PUNJAB) is delaying it further and further more, and saying that parts are not available . Kindly look into the matter urgently as i am totally harrased now and reply me at the earliest.