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Samsung Monitor

Posted bySathish 
Organization / Product Details
Organization Name
Samsung Monitor
Organization e-Mail 
Product/Service DescriptionSamsung Monitor/ Lines appearing in display- Work Order No. 26103
Warranty StatusNot Under Warranty.
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating1(in a scale of 1 to 10)
Name of the Company EmployeeAll Customer Service people there. 
Complaint Details

Dear Sir,

This is Sathish from chennai - 118. There were lines appearing in the Samsung CRT monitor display which was bought 3 years back, hence I decided to give it to authorised Samsung Service center, which is in Anna Nagar East.

Address: Hi- Tech Solutions, Old No. M9B, New No.83, Anna Nagar East, chennai - 102. Phone: 044-2621 5353

Work Order No. 26103 Dt. 26.07.08

It has been 4 months now, still I am not getting proper response from them. The replies which I got from them are 1. The Service Personnel has taken leave, 2. The parts is not available 3. We will let you know tomorrow.

Can some higher authorities take some initiative to solve this issue?

Where will I go instead of Samsung Service Center to get Samsung parts.

Please respond.

Regards
Sathish - sathisz@rediffmail.com -  

Solution of your complaintI want my monitor to be in working condition very soon. It has been nearly 4 months. I am a free lancer and dont have any spare also to work. 
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