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Complaint Details
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INTEX

Posted byshashidhara.j.s 
Organization / Product Details
Organization Name
INTEX
Organization e-Mailshashidhara_js@hotmail.com 
Product/Service DescriptionIntex TV tuner
Warranty StatusUnder Warranty.
Complaint Details
Reason for ComplaintPerformance 
Complaint Rating8(in a scale of 1 to 10)
Name of the Company EmployeeAmraesh Pradhan 
Complaint Details

Dear sir,
I had purchased Intex External TV Tuner card, by paying Rs. 1,150/-+ taxes Dtd. 11/10/2008, Bill no 0775 from M/S. Microcomp Solutions, Bangalore-41 .PH:080-41210122, 9845161318, 9845961318.
The day I bought your product the problem statred , it had never performed up to the promised level. Above that the great people from Microcomp, took the defective peice and assured me replace it soon.
I had purchased the product on 11/10/ 2008,
He had atteneded the call on 18/10 and assured to replace it on 20/10, and said there was no power and no TV cable in office, henceforth he will doit on 21/10, but till now nothing from thier side. I had called several times the reply was very funny lkie it raining/ no power, we dont have to doit, etc, finally I has asked on 25/10, the reply was so irresponsible like what ever you want to do , do it, pick if you want, What just you had paid Rs.1100/-,
we cant do any thing extra,
belive it not even once had curosty to call , I have made several calls,

is it custamer care from your delaer? the out put was not even 30 channels and full screen.
I hope you will take necessary steps for this,
thank you,
shashidhara.j.s
 

Solution of your complaintIf consumer forum is doing fare job, it has to take positive action 
ActionThe dealer should ask exceuse and company must replace the defective product 
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