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AIRTEL

Posted byRamesh Prasad 
Organization / Product Details
Organization Name
AIRTEL
View all Complaints against this organization
Organization e-Mail 
Product/Service DescriptionOutgoing calls restricted inspite of doing payment ontime.
Warranty StatusDo not know.
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company EmployeeGutte and keshav 
Complaint Details

Complaint refrence ID: 802982537

Inspite of doing payment ontime through online from my ICICI bank account,my outgoing calls are restricted.
I am holding Airtel Corporate Scheme of Mahindra & Mahindra Ltd. My Mobile No. is 9860819671. I literally requested and pleaded to 6-7 executives during call to their call centres(121) but none of the executives solved my problem. i couldnot able to talk to my family and business associates.
As directed by call centre executive i have forwarded my ICICI account statement indicating my debit twice in following email address i.e sandeep.verma@airtel.in but nothing has happened.

My email refrence as under:

From: PRASAD RAMESH
Sent: Friday, November 14, 2008 5:11 PM
To: 'sandeep.verma@airtel.in'
Subject: FW: Bank statement for Payment confirmation

Please find the statement of my ICICI account indicating debit of Airtel payment.
Please activate my outgoing calls urgently.

Regards

Ramesh Prasad
9860819671

________________________________________
From: PRASAD RAMESH
Sent: Friday, November 14, 2008 10:30 AM
To: 'eminant.closelooping@airtel.in'
Cc: 'eminent.closelooping@airtel.in'
Subject: Bank statement for Payment confirmation

Dear Sir,

Please check sl. No. 28 and Sl.55 in the attached bank statement.

28 SB4855325 23/10/2008 23/10/2008 BIL/000079068892/BHARTI CELLULAR LTD/9860819671 Dr 789.00
55 SB7932547 13/11/2008 13/11/2008 BIL/000081589788/BHARTI CELLULAR LTD/9860819671 Dr 1,101.00

Regards

Ramesh Prasad

Because of restricted outgoing call i am cut-off from world and my family is worried about me as i am staying alone in pune.Company has harrased me a lot by not solving the problem. 

Solution of your complaintImmediate activation of Outgoing calls as it is none of my problem. 
Action1. Cancellation of Airtel Connection. 2. Sue Airtel and ask for the compensation. 
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