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Complaint Details

Standard Chartered Bank PLC

Posted byAnand Goyal 
Organization / Product Details
Organization Name
Standard Chartered Bank PLC
Organization e-Mail 
Product/Service DescriptionCredit Card
Warranty StatusDo not know.
Complaint Details
Reason for ComplaintSafety 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company EmployeeLakshmi 
Complaint Details

I just wanted to make public beware & want to raise complaint against Standard Chartered Bank PLC. How there account can be debited without there knowledge.
I have a account with Standard Chartered Bank PLC in Bangalore @ cunhummingam Road and credit card issued by them. I pay my credit card payment online whenever I use the card.
All of sudden I see that my saving account was debited for my credit card payment without my knowledge. Wherein I have not given any authority to bank to debit my account. There was no email or confirmation sent to me before debiting my account.
I do agree there was outstanding amount on my credit card, but that was due to bank mistake. They have charged unwanted interests & late charges on my card & I refused to pay the payment. And moreover I donít get regular statements, from 6 to 7 months I am not receiving any statement for credit card. When I requested for the same and for past one year statement they first refused to send. Then they look 6 months to send one year statement. By the time I got the statement bank have charged too much of interest and late fee charges on my card. When I questioned the same to bank they coolly told bank has all the rights to debit the account. This is really a fraud case.

Hence i would request each one of you to be very careful with you bank account & private banks like this.

Solution of your complaintThe debited amount should be refund ASAP, and sue the bank for the fraud transaction. And I want equal compensation for the time, energy & money i have wasted on this. And moreover for total harassment by the bank. 
ActionI will directly to go consumer court and sue the Standard Chartered Bank PLC. 
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