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Complaint Details

new carmobile,bangalore

Posted byv.govindraj 
Organization / Product Details
Organization Name
new carmobile,bangalore
Product/Service Descriptioninnova key lost
Warranty StatusUnder Warranty.
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating1(in a scale of 1 to 10)
Name of the Company Employeev.govindraj 
Complaint Details

Dear sir/madam,

sir i have one commercial vehicle innova,where i lost my innova key last sunday and i dont have the other key also which i lost earlier. so i called service center (nandi toyata hosur road).we took my vehicle with there support to service center.then they gave me quotation for making 3 keys Rs 4000/- appx.
Next day they called me and told that they should replace the key sylinder that cost you appx 11000/-, i told ok sir pls do it,
Again they called on wednesday and told me tha t i should change the whole set it will cost you around 50000/-, i was shocked and i called toyota customer care .
i shared my problems with them,.then i recieved a call from service center and they asked me about the complaint agains us and requested to back the compaint and promised me to the needful
agreed for 11,000rs to complete ther work orally.

after all these when i took back my complaint today saturday again they sent me a mail saying that i should pay them a 48000rs then only they will finish the work
this my problem,i am runnig a carrental buiseness.i am facing a very big problem,please guide me what next i have todo.

New Car Mobile
12/1, Vanivilas Road, V.V.Puram
Bangalore - 560 004, Karnataka, India
Phone: +(91)-(80)-41679898 / 26677886
Fax: +(91)-(80)-41679898
Mobile: +(91)-9845031627


Solution of your complaintthey should complete my work with agreed price 
Actioni will go to cunsumer court 
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