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Complaint Details
Pending

maruti udyog ltd

Posted byRAJAT GUPTA 
Organization / Product Details
Organization Name
maruti udyog ltd
Organization e-Mailrajatgupta21@yahoo.com 
Product/Service Descriptionswift vdi,chasisi no-251436,engine no-1025840 date of delivery-06/09/07kms done 29500
Warranty StatusUnder Warranty.
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating1(in a scale of 1 to 10)
Name of the Company EmployeeWORKS MANAGER,TARA AUTOMONILES BATHINDA 
Complaint Details

RESPECTED SIR,
I HAVE BOUGHT A MARUTI SWIFT AS ON 06/09/07 IT HAS DONE ONLY 29500 KMS.AS PER MUL POLICY WARRANTY IS VALID UNDER 40000 KMS OR 2 YRS WHICHEVER IS EARLIER
DUE TO SOME PROBLEM THERE WAS A PROBLEM IN STARTER MOTOR(SELF MAKE BOUCH) IN MY CAR.
I WENT TO MY NEAREST DEALER M/S TARA AUTOMOBILES-BATHINDA PUNJAB JOB CARD NO-JC08004461.SA NAME HARWINDER SINGH DATED 15/11/08
I TOLD THEM ABOUT MY PROBLEM THEY TOLD THAT YOU HAVE TO GO TO NEAREST BOUSGH DEALER THE MAKER OF STARTER MOTOR THEY JUST GIVE ME A LETTER THAT THIS IS UNDER WARRANTY PLEASE REPAIR THIS, ON MY OWN I WENT TO ,M/S AUTO DIESEL SERVICE GT ROAD BATHINDA TO REPAIR SELF STARTER MOTOR
THEY CHARGED RS 2395-/ WHILE SAYING THAT ITS NOT REPAIRABEL AGAINST BILL NO-2351 DATED 15/11/08 SAYING THAT DUE TO RAIN ITS NOT WORKING IF YOU WANT TO REPAIR YOUR PART YOU HAVE TO PAY RS 2395-/
WHEN I TALK TO CONSULT PERSON AT M/S TARA AUTOMOBILES THEY SAID WE ARE NOT RESPONSIBEL BCOUSE SELF STARTER MOTOR BCOUSE WE ARE NOT MANUFACTURER OF SELF STARTER MOTOR
CAN YOU PLEASE TELL ME IF WE HAV BOUGHT A PRODUCT FROM MARUTI UDYOOG LTD WHY WE ARE REQUESTING SOME OTHER LIKE BOUCH CO FOR OUR WARRANTY
AUTO DIESEL SERVICE IS 7 KM FAR FROM TARA AUTOMOBILES
IS THAT OUR RESPONSIBILITY TO GO TO CONCER SERVICE CENTER????
WE HAV BOUGHT PRODUCT FROM MARUTI UDYOG NOT FROM ANY OF YOUR WENDER

WE ARE HERE BY REQUESTING YOU TO PLEASE RECTIFY YOUR SYSTEM AND PAY ME MY EXPENSES AND PLEASE STOP HARRASING CUSTOMERS

THANKING YOU AND WAITING FOR A QUICK RESPONSE

ASHOK KUMAR
C/O RAMA COTTON
REFIENERY BYE PASS
TALWANDI ROAD
RAMAN MANDI
DISTT BATHINDA
PUNJAB 

Solution of your complaintTHERE IS ONLY ONE SOLUTION JUST PAY ME BACK THE EXPENSE INCURED BY ME 
ActionIF YOU ARE UNABEL TO SATISFY ME I LL PREFER TO GO TO COURT FOR MY WARRANTY CLAIMS 
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