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Rediff Shopping.com

Posted bySachin Chester Prasad 
Organization / Product Details
Organization Name
Rediff Shopping.com
Organization e-Mailcustomersupport@rediff.co.in 
Product/Service DescriptionMp4 player no other info given to me
Warranty StatusDo not know.
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company EmployeeAshok Varma 
Complaint Details

I had ordered a Mp4 player from the Rediff shopping site. i got the delivery of the product but to my utter dissappointment, it was not what i had ordered. the one i hade ordered looked exactly like the ipod nano, where as the product delivered to me lookes as if it had been picked up from the streets. i have complained so many times to the Rediff customer care till now they have not responded properly. they asked me to contact the supplier and send the product back to him, the number given of the supplier, no one answers it. i have written lots o Mials to the rediff people still i have not got any revert, My order number is 4973151. And not only is the product different, its totally deffective, none of the keys are functional.

Please help me out on this i am really tired of trying to contact the rediff people.

regards Sachin Chester
sachinchester@yahoo.co.in 

Solution of your complaintFrankly speaking tis is the first time i am coming to you guys. i just hope i get what i had ordered or ferund of my money 
Actioni really don know. 
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