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Complaint Details
Pending

NOKIA

Posted byBASAVARAJU B V  
Organization / Product Details
Organization Name
NOKIA
View all Complaints against this organization
Organization e-Mailbvbrajuksfc@yahoo.co.in 
Product/Service DescriptionNOKIA MOBILE HANDSET 2505 Job sheet no.140434038/081111/29
Warranty StatusUnder Warranty.
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating9(in a scale of 1 to 10)
Name of the Company EmployeeNokia care Malleshwaram, Bangalore 
Complaint Details

Sir,

I purchased a Nokia 2505 handset during August 2008. On 10/11/2008 my handset display has gone down. Hence I took the handset to Nokia care service centre, which is at Malleshwaram, Bangalore, Karnataka. In the begining the service people told me that the set is not under waranty period, when I showed the Invoice they told me that they will accept my hand set for service but it will take more than 12 days for repair. When I asked the reason they told me to take the handset to a different service centre. But I refused to do so. When I told them that Iam going to file a complaint in consumer forum, they accepted the handset & asked me to come after 2 days. When I went there to collect the handset they are telling me that, they have sent my handset to the Head office for service and they are not telling exactly when I can get back my handset. from B.V.BASAVARAJU Mobile: 09242419402 

Solution of your complaintGet back my repaired handset early or a new handset. 
ActionI will file a case in consumer forum 
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