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Complaint Details
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Rediff Shopping

Posted byVinish Jain 
Organization / Product Details
Organization Name
Rediff Shopping
Organization e-Mailcustomersupport@rediff.co.in 
Product/Service DescriptionMP3 Player rediff Shopping Order No 4888649
Warranty StatusDo not know.
Complaint Details
Reason for Complaint 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company EmployeeVeenesh Jani  
Complaint Details

I have used Rediff shopping for buying a mp3 player (Order No 4888649).

They don't respond to the emails, they don't return the money...they don't deliver the products. It has already been around 2 months when I made the transaction to buy the mp3 player. The player delivered was not the one which was ordered so the customer support promised to replace it with the one which I ordered. The courier guy whom rediff have sent to return it back to the vendor has taken more than 15 days to deliver. . The person from the courier company named Srinivas, (mobile no 9704404474) told me that vendor Shiv Gaurav (ph no: 040- 30681699/ 09052165794) is not opening his office, so we cant deliver it as I was ringing them thrice daily, but surprisingly on the next day online status of the shipment (Shipment No : 6102708640, Courier Company Aramex) gets updated to delivered. I am not still not confirmed to whom they have delivered the shipment.

The phone numbers provided by Rediff of the vendor are fake as both the telephone numbers are out of service.  

Solution of your complaintFull Money back  
ActionLegal Action 
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