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Complaint Details

Posted byVisionsoft technologies 
Organization / Product Details
Organization Name
Product/Service Description
Warranty StatusDo not know.
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating1(in a scale of 1 to 10)
Name of the Company EmployeeRajendra Prasad H G 
Complaint Details

Find the mail which we sent to monster after receiving a mail from there side.

Note :- Even i tried finallizing this issue directly thats why myself called up today -20th Nov 2008 to Mr. Kiran Bobbishetti on this number-040-66116000 but they are not ready to do.

Surabhi Sinha
Visionsoft Technologies


The Monster India...

Referred to your below mail.

This is the first time i have received a mail from you, and according to my knowledge already i have spoken to you and few of the people from monster regarding the problem. which we faced during the decision was made that "we would like to go with monster service". Relationship Manager by name Mr. Rajendra Prasad from Monster bangalore office was directly interacting with our proprietor, and after the discussion decision was made that we will go for Monster Service on some Term and Conditions which was accepted by Rajendra Prasad , same thing Mr. Rajendra communicated to his boss infront of me.

These are the terms and conditions

1. The cheque will be droped (Issued by visionsoft) only when we will confirm, before droping the cheque intimate us.
2. Also said to him dont activate the service before the cheque gets clear.

Note :- We were not in a condition to go for monster service at that point when he(Rajendra Prasad) forced us to go for this by giving some reason like, nobody in his team reached the target so his (Rajendra Prasad) job will go, he requested us to help and he accepted the terms. Before signing on agreement and giving the cheques again we asked , but he said no problem, and as he was following us from last one year,because of the trust First cheque was given in the date of 5th May 2008 and we were not having sufficient fund also but he forced us to give with that only and he will take care ,the cheque will not get bounced.So we believed on his word and signed on agreement and issued the Cheque.

Problem which we faced :-

As we issued the cheque and we were very relax that the cheque will not get bounce, but Mr. Rajendra Prasad without informing us dropped the cheque thats the reason our first cheque got bounced. Then after he started calling us and telling sorry and all, but we said very clearly that we dont want to avail the service of Monster as you are not trustworthy. So kindly return all my cheques and disconnect the service, and he apologies and said that he will come with his boss and we will discuss.After that no one has visited to our office from Monster till now. As per our knowledge maximum we used of around a week monster service. Lastly we got many calls from Monster-Hydrabad/chennai etc and we communicated over the phone as well as by mail the same that we are not interested to avail the service of monster please return our cheques to us but there was no response , so there was no choice left to us apart from making stop payment for rest cheques, to prevent bounces again.

Saurabh Kumar
Visionsoft Technologies

---------- Forwarded message ----------
From: Bobbishetti, Kiran
Date: Oct 14, 2008 4:23 PM


Dear Client

Vision Soft Technologies

Details of Overdue

Amount Overdue:56180

Please be advised that you account has still not been settled, as previously requested.

Your services have been suspended.

Payment must be made within 3 working days from the date of this communication, or we will be left with no alternative but to prepare documentation for Legal Proceedings, without further notice.

Note as per the agreement, late payment charges will be added, the full value of the service agreement will become payable, plus you will be liable for any legal and court cost incurred.

Note: Legal Proceedings will be initiated under section 138 (Negotiable Instruments Act) or Sec 420 for Breach of Trust (which ever is applicable) if you fail to respond/pay with in 3 working days.

You are advised to contact me immediately to make payment.

Yours sincerely,

B.Kiran Kumar

Legal Manager-Collections India Pvt. Ltd,

# 8-2-293/82/A/1024 & 1024/1,

Road No 45, Jubilee Hills,

Hyderabad 50003.

Tel No.+ 91 40 6611208,

Fax No. +91 40 6611 3838.


This message, and any attachments, contain(s) information that may be confidential or protected by privilege from disclosure and is intended only for the individual or entity named above. No one else may disclose, copy, distribute or use the contents of this message for any purpose. Its unauthorized use, dissemination or duplication is strictly prohibited and may be unlawful. If you receive this message in error or you otherwise are not an authorized recipient, please immediately delete the message and any attachments and notify the sender.


Solution of your complaintWe are a small company We would like to pay the amount only for what we have used (i.e :- One week)  
ActionDefenetly legal action as i am mentally tired and harsh by them. Kindly help us .... 
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