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airtel gprs

Posted bydinesh rewaria 
Organization / Product Details
Organization Name
airtel gprs
Organization e-Mail 
Product/Service Description
Warranty StatusDo not know.
Complaint Details
Reason for Complaint 
Complaint Rating4(in a scale of 1 to 10)
Name of the Company Employeecallcentre employee 
Complaint Details

I have download pepsi zone to my handset and connect to it with airtel live.In pepsi zone there is a calendar-2006 .It was mantioned that it is absolutily free of cost.but after downloading, 85.50 RS charged to my account.i complained to airtell gprs customer service but they told me that the complaint for this email at a e-mail address that is "techsupport.gprs@bharti.com" .I did e-mail to this address but they did not give any responce regarding my complaint.please tell this all the airtel customer that you may charged for free downloads which is unfaire.mind it. 

Solution of your complaintThey should get back my charged money to my account.and they should avoid doing this like mistakes in future. 
ActionI will complaint against airtel gprs to consumer court because this not matter of money this is matter customers rights 
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