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Complaint Details
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SEARS

Posted byMary Ann 
Organization / Product Details
Organization Name
SEARS
Organization e-Mailsears.com 
Product/Service DescriptionKenmore Gas Range model #78853
Warranty StatusUnder Warranty.
Complaint Details
Reason for ComplaintQuality 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company EmployeeThirteen Different Departments!!! 
Complaint Details

Bought a gas range on Sunday had it delivered on Tuesday. Tried to use it Tuesday evening problems when using back burner. Got a replacement delivered today, replacement is worse than the first one!!! All burners trip the electrical component. No resolution yet. I have talked to 13 departments so far. I am looking into possible compliants against the installers licenses to try and get some resolution this way.  

Solution of your complaintDont know yet 
ActionI will picket the store with a very large sign that can be seen from the very busy intersection where the store is located. "Apliance lemons sold here BUYERS BEWARE" 
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