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Canon

Posted byBhaskar Ghosh 
Organization / Product Details
Organization Name
Canon
Organization e-Mail 
Product/Service Description
Warranty StatusNot Under Warranty.
Complaint Details
Reason for ComplaintProduct Durability 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company Employee 
Complaint Details

I bought one Canon A410 (Body Sl. No. 1246220527) from M.A. Photographic Centre (Phone 033 2228 4738) of 1, Lenin Sarani (Opp. Shaw Bar), Metro Gali, Kolkata 700013 on 04.04.2006. paying Rs. 7100/- vide their Cash Memo No. 008 dtd. 04.04.2006. I have sparingly used it during its warranty period of 2 years. Just after its warranty period elapsed, it became dead. I deposited it in Canon's Camera SVC Centre, Kolkata situated at 3A, 1st floor, Shakespeare Sarani, Kolkata 700071 (Phone 033 4011 0710)on 14.11.08. vide their Job Sheet No. JS56013. They informed me by telephone on 19.11.2008. that it is beyond repair and asked me to collect the junk from them paying Rs. 250/- inspection charge.
If a camera worth Rs. 7100/- becomes junk just after its warranty period is over, who would buy camera from Canon? 

Solution of your complaintReplacement and fine for harassment. 
ActionMobilize public opinion against Canon. 
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