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Complaint Details
Pending

self

Posted byLt Cdr S B Senapati 
Organization / Product Details
Organization Name
self
Organization e-Mailsatya_aastha@rediffmail.com 
Product/Service DescriptionAC 1.5 T
Warranty StatusNot Under Warranty.
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company EmployeeService station , vizag 
Complaint Details

I have bought a 29" Flat Tvs set and the same set had some defect which was rectified by the service atation as the set was under Waranty. But the same problem had occered agaun recently and the TV set is no more under Waranty. SInce it has been a recurring problem and believed to be a manufacturing defect, i requested the service center to rectify the said problen in free of cost . However the service center had not only refused to help me but also run away from the responsibilty.  

Solution of your complaintThe service center to be advised more to help the customers rather that harassing  
ActionIf the problem is not rectified in the near future, at least i will ot buy a videocom product in my future  
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