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AIRTEL

Posted byKavita (Uma) 
Organization / Product Details
Organization Name
AIRTEL
View all Complaints against this organization
Organization e-Mail 
Product/Service DescriptionAirtel Prepaid Number 09910176334
Warranty StatusUnder Warranty.
Complaint Details
Reason for Complaint 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company Employee 
Complaint Details

My sister have purchase Airtel prepaid number 9910176334 in July, 08 for One year validity. After sometime we have received a SMS from your customer care dept. to deposited ID once again.

We deposited the ID to your C.P. office in Delhi but till now the number has not been activated. Both incoming & outgoing are closed on this number now, we have tried to contact your C.P. office but till now we have neither any positive response from you nor our number has been activated.

After several emails sent to Airtel customer care I received a positive response dated 29th Oct. as "We wish to inform you that the services of your Airtel prepaid number have already been activated from our end."

But as I insert sim in mobile set it shows "UNREGISTERED".When I dialled the same number (my airtel number) with my other phone line....there was Mr. Suresh who r having this number

Company has alloted my phone number to another person named Mr. Suresh on aprox. dated 10th Oct, 08.

But now company is not giving any response of my emails.
 

Solution of your complaintMy prepaid number should be activated for one year from now otherwise my money should be refunded with the penalty 
ActionI want to go consumer court 
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