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THE MOBILESTORE / Nokia N73

Posted byAshok Kumar Sabat 
Organization / Product Details
Organization Name
THE MOBILESTORE / Nokia N73
Organization e-Mailmobicares@themobilestore.in 
Product/Service DescriptionNokia N73 , Triplicane, Chennai, on 30/07/2008. Invoice No. TN / 01124 / 00001 / 8225
Warranty StatusUnder Warranty.
Complaint Details
Reason for ComplaintProduct Durability 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company Employee 
Complaint Details

I bought a Nokia N73 from the Mobile Store Triplicane, Chennai, on 30/07/2008. Invoice No. TN / 01124 / 00001 / 8225, I had problem wth the set when I brought home, 2nd day I went to the store and complained that the set hangs while talking, restart automaticaly and switchs off while talking, but the store was not ready to accept it, they said it is normal since it is new, slowly the problem will solve, but this continues and I complained several times, they were not listening to me.

Finally I gave the mobile set to the store on 23/10/2008, they returned me after 12 days saying it is done, but it wasn’t. I faced the same problem and gave the mobile on 07/11/2008 and collected on 13/11/2008, but still the problem exists.
 

Solution of your complaintReplace with new handset 
ActionI will go to other organisations seeking help even go to consumer court 
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