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Complaint Details
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airtel

Posted byy v s pramod 
Organization / Product Details
Organization Name
airtel
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Organization e-Mail 
Product/Service Description
Warranty Status
Complaint Details
Reason for ComplaintPerformance 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company EmployeeRelationship center Vizag 
Complaint Details

I Y Murali, facing a problem from past four months because of weak signal and call drop in Thatichetlapalem area near railway new colony. I have given a complaint to 121(Customer care) several times, even at customer care at siripuram in Visakhapatnam and they promised to rectify the problem with in 90days (b\w Aug. to Nov.). But the problem is solved or not yet to be identified and no technical team or a person as approached and asked for, is the problem rectified or still exists. I wanted to claim refund for this period (90days/Till the problem solved) due to weak signal and call drop as we suffered lot because of these. Since being a customer with Airtel from long time, this is what they show.
 

Solution of your complaintThe problem should be solved and should refund my bill amount for that period. 
ActionI wanted to file a case against them. 
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