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videocon

Posted byRamprit Mangru  
Organization / Product Details
Organization Name
videocon
Organization e-MailContact@videoconmail.com 
Product/Service DescriptionWashing Machine Drainage Problem Videocon Model No 6800 InvoiceNo 2653
Warranty StatusUnder Warranty.
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating8(in a scale of 1 to 10)
Name of the Company EmployeeMr Philip 
Complaint Details

Dear Sir,

I had purchased a Videocon Semi Automatic washing Machine Model no 6800 Sr.no 51804 from New Canara Electronics Mulund on 12 Oct 2005 vide bill no 2653 .

From last month I had a drainage problem with the machine . I have already informed the dealer about this but he told me to inform the Service center . Subsequently I informed the service center in this regard, they have given the complaint no as MBV 6C23051 and asked me to contact Mr Philip whose tel no is 25611814. He promised they will do it in two days time but nobody has ever turned up nor informed us anything with this regards

I have purchased just because it is an Indian company and I am ashamed to say that you have creating bad name after sales service. Moreover it will create a bad goodwill in the market, as a consumer I request you kindly look into this matter ASAP


With Regards
Mr Ramprit Mangru
Roshanlal Patra Chawl
MP Road
Mulund
Tel No +91 22 25911087 ( Res )
Tel No +91 22 25826674
 

Solution of your complaintThe service has to come the sort out the problem  
Actionstill i have not thought about it  
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