I had purchased a Videocon Semi Automatic washing Machine Model no 6800 Sr.no 51804 from New Canara Electronics Mulund on 12 Oct 2005 vide bill no 2653 .
From last month I had a drainage problem with the machine . I have already informed the dealer about this but he told me to inform the Service center . Subsequently I informed the service center in this regard, they have given the complaint no as MBV 6C23051 and asked me to contact Mr Philip whose tel no is 25611814. He promised they will do it in two days time but nobody has ever turned up nor informed us anything with this regards
I have purchased just because it is an Indian company and I am ashamed to say that you have creating bad name after sales service. Moreover it will create a bad goodwill in the market, as a consumer I request you kindly look into this matter ASAP
Mr Ramprit Mangru
Roshanlal Patra Chawl
Tel No +91 22 25911087 ( Res )
Tel No +91 22 25826674