i complain a complaint regarding my videocon refridgerator purchased near about one and half year of complaint no. 5804811210023 from my mobile no. 9910376079 on dated 21th november. the company send a service engineer sudhir from M/s Dyna Enterprisers(ph no. 011-22305737), bholanath nagar, shahdara on the next day. he told that its gas in compressor was finished and it is to refill and it costs Rs 1075.00 with out ispecting refridgerator. i conformed the said amount with the videocon customer care centre, they said the amount is true and do what the service engineer says. i gave the said amount to the service engineer and the company send another service engineer for refilling the gas. the service engineer said that the complaint is not for completion of gas it is due to the deffect in compressor. he changed the compressor as it is in warranty period and he refuses to refund the amount for refilling thegas as it is a mistake of the service engineer with out inspecting the refridgerator.
it is for ur kind information and immediate action for refunding my money.