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Eureka Forbes

Posted byHitesh Gera 
Organization / Product Details
Organization Name
Eureka Forbes
Organization e-Mailhgera00@hotmail.com 
Product/Service DescriptionReviva Water Purifier
Warranty StatusUnder Warranty.
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating1(in a scale of 1 to 10)
Name of the Company Employeemr.pritesh 
Complaint Details

It has been more than 40 days since i purchased water purifier, and inspite of making telephone call to the sales representative - mr.pritesh, and entering complaint on internet, i have not received the bill for the product. Also, most important, when the product was installed, its performance could not be checked since electricity was not there. And they clearly told that, we will come again to check water quality, but nobody has come yet.

I am really surprised that a company who has been know for customer satisfaction through direct selling, does not even have proper conmplaint redressal system.

Too poor response. Focus only on selling, nothing else 

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