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Complaint Details
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NOKIA

Posted byHimesh Joshi 
Organization / Product Details
Organization Name
NOKIA
View all Complaints against this organization
Organization e-Mail 
Product/Service DescriptionNokia
Warranty StatusUnder Warranty.
Complaint Details
Reason for ComplaintQuality 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company Employee 
Complaint Details

This Nokia phone was bought from Authorised Nokia dealer in Goa. After 4-5 months the 6 key stopped functioning. It was sent to Service Centre in Andheri East(Tele: 26837955/5461) on 17 Nov, 2008. So far they have not returned it inspite of repeated follow up. I was told that it has been sent to their HO (Tel: 66607525) in Parel. Still no response and I am unable to get thru to anybody at this number. Nokia name used to be synonymous with quality/service but my belief in them is shaken now. 

Solution of your complaintReplace the phone IMMEDIATELY 
ActionGo to the consumer court 
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