Post Complaint home About Us Contact Faq
Disclaimer  
 
Post a Complaint
View Complaints
Success Stories
Testimonials
Terms and Conditions
View My Complaint
Your Feedback

This is a great site, Now angr

Congratulation to the mywoes t

more...
Complaint Details
Pending

Hp compaq computers

Posted byShah Hilal Shafi 
Organization / Product Details
Organization Name
Hp compaq computers
Organization e-Mailshah.hilal@wipro.com 
Product/Service DescriptionCompaq/Laptop, p/n: rq103pa#acj,s/n 2c670804r8
Warranty StatusNot Under Warranty.
Complaint Details
Reason for ComplaintQuality 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company EmployeeShivani Gogna(Customer Experience Team),J.Venkatesan(Service Delivery Manager), P, Keshu Babu 
Complaint Details

I have purchased the this compaq laptop last year29- may-2007.It had heat issues right from the beginning which i have brought in HP managements notice several times.but they never address this problem and the issue was because of defective AMD processor , which has known heat issue and HP is aware about that as well but never conveyed this to customer.
First problem appears after few months of purchase , when i noticed some Dead pixels on display panel and I requested hard for replacing the machine , which they never did.but replaced the parts like display (once),Motherboard(twice) .this all happen with in one year of purchase. But now when i amm out of warranty , this processor heat issue has created more terrible problem like Display has gone bad.And as per the HP they want me topay 18,000 bucks to get display panel replaced. which i will never do in my life.
I have all proofs of all my interactions i had with HP managment. 

Solution of your complaintI need compensation for all my time i wasted for this crap service .Also want them to get my laptop replaced. 
ActionI will Publish compelete expierance on every possible site and newspapers. Tell everybody of my worst with HP. 
Home About Us Contact FAQ
Post a Complaint View Complaints Success Stories Testimonials Terms and Conditions View My Complaint
Cell phone reviews   Carpets