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Complaint Details
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Big Bazaar - Old Madras Road, Bangalore

Posted byArvind Kumar Sinha 
Organization / Product Details
Organization Name
Big Bazaar - Old Madras Road, Bangalore
Organization e-Mailarvind.sinha@gmail.com 
Product/Service DescriptionPrime Bunk Bed, Cash Memo no: T59/10228, Delivery Challan No: 1649
Warranty StatusUnder Warranty.
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating1(in a scale of 1 to 10)
Name of the Company EmployeeSyyed, Getsy 
Complaint Details

I would like to file a case against BIG BAZAAR, Old Madras Road for
deficiency in services. Please let me know the process to be followed.
If the complaint can be filed online, it would be the best and can be
done very easily.

To provide you a brief about the incident - I bought a Bunk Bed worth
Rs 19,900/- from BIG BAZAAR, Old Madras Road on 22 Nov with a promise
to deliver on 2nd Dec. I followed up 22 times with them and each time
got an assurance that the goods are being delivered in next one hour,
but still there is no sight of it. The Sales Manager Syed, with his
mobile number 90087 63912 has switched off the mobile.

Now I am in a fix. I have paid the amount in full, and there is no
assurance of delivery in any near future. Please help me.

Here are some of the details:

Name of the goods purchased: Prime Bunk Bed
Amount Paid: Rs 19900 through Credit Card
Vendor: BIG BAZAAR
Delivery Challan number: 1649, 22 Nov 2008
Sales Manager: Syyed.

Appreciate if you could respond at the earliest.
Can someone tell me how to file consumer complaint in consumer forum? 

Solution of your complaintImmediate delivery of the product, immediate installation at my home and penalty to Big Bazaar. 
ActionWould like to file a criminal complaint, and a series of articles in all prominent newspapers of India. 
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