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Complaint Details
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Reliance Big TV

Posted byChannabasappa 
Organization / Product Details
Organization Name
Reliance Big TV
Organization e-Mailchenni_su@yahoo.co.in 
Product/Service Description
Warranty StatusUnder Warranty.
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company Employee 
Complaint Details

I was purchased Reliance BigTV connection almost 2 months, since around 20 days I am getting message No Signal Found message on the TV Screen & I did all the possible things to make to correct but it didnít work out so I approached Reliance Big TV customer care on 15 Nov 2008, they taken complaint & they closed the complaint with out attending with in 2 days(As per their policy it should be done with in 48 Hrs).After that I call customer care & I come know about closing of call & they taken one more complaint, but till today they closing the call with out attending the same. Even I try to spoke with Supervisors but the persons who took the call every time they will say person is not in seat, He is meeting or busy same thing happening since 15 days.
Once I got chance to spoke with Ashwini (Floor supervisor) she assured that it will be done in 2 days but same problem is repeating since 15 days.
I used to spend 1- 3 hours in phone call almost once in 2 days.
Even I was written complaint to email ID mentioned in web site but thatís of no use.
Please help me to get this is solved
 

Solution of your complaintNeed to fix this issue They need to extend my subscription period due to this. Need to pay mony for wasting my time to callup & track. 
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