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Complaint Details
Pending

Central Railway

Posted byS. JAGTAP 
Organization / Product Details
Organization Name
Central Railway
Organization e-Mail 
Product/Service DescriptionRailway
Warranty StatusNot Under Warranty.
Complaint Details
Reason for Complaint 
Complaint Rating1(in a scale of 1 to 10)
Name of the Company EmployeeA Ticket Collector at Kurla Rly Station Platform No. 4 Office 
Complaint Details



On 4th Decemebr 2008 when i got down at kurla station platform no. 4 , a TC asked me for ticket ,I showed him my First Class Railway Pass for the Proper route. I carried with me a brand new purchased Revolving Chair whose Approx. weight was much less than 8 KG. , He further asked me for Luggage Ticket for the Said Chair. I answered patiently that "Sir, I Have First Class Pass & I can Carry upto 15KG of Goods with me ,AS MENTIONED ON THE REVERSE SIDE OF THE SAID PASS ". He replied me that you can not carry chair as it does not fall under the category of the said exempted 15 KG goods category & asked me pay a fine of Rs. 250.
ultimately i paid a fine of Rs. 60 vide receipt no.573411 containing fake reasons for charge of the said fine.
 

Solution of your complainti want to know the truthness for the charge of such fine was correct or not  
ActionIf the result is that I was right on my point then I DEMAND TO REMOVE ALL THE TC STAFF WORKING IN SUCH FALSE MANNER ON PLATFORM NO. 4 ,TC OFFICE IN KURLA RAILWAY STATION  
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