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Complaint Details
Pending

NOKIA

Posted bya makesh 
Organization / Product Details
Organization Name
NOKIA
View all Complaints against this organization
Organization e-Mailsimtech_chennai@nokiacareindia.com 
Product/Service Descriptionn72
Warranty StatusUnder Warranty.
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company Employeejohn, kiriti banejree 
Complaint Details

gave the mobile for service - 15.11.2008 job sheet no 372343506/081115/48 promised date was 20.11.2008 - complaint was display problem
phone was not returned but dates were revised - 25.11, 29.11, 05.12
on 10.12 i go to collect they say it would take another 15 days and say can give del only by 25.12
i am surprised how nokia can treat customer such a way - is is just because it is a warranty and had to be done free of charge?
there is absolute chaos in this service centre
an aggrieved customer
a. makesh
phone 98400 21747
 

Solution of your complainti have been promised replacement - i hope the set would be replaced at the earliest 
Actioni will go to conusmer court for all the trouble and irriattion i have been put to - going and waiting to collect the repaired set 
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