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HCL Infosystems Ltd.

Posted byVijay Kumar Puri 
Organization / Product Details
Organization Name
HCL Infosystems Ltd.
Organization e-MailWeCare4u@hcl.in 
Product/Service Description4087AZ185905
Warranty StatusUnder Warranty.
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company EmployeeService Centre in Nehru Place 
Complaint Details

I have purchased HCL System Dual Core No. 4087AZ185905 for M/s R.J. Computer, Nehru Place, New Delhi on 24th May 2008. Since then, it is creating problem either by not booting properly or not transmitting internet provided on the system. HCL Engineer visited at my premises on 29.9.2008 and got the problem rectified as "Lan Port not working." Now, for the last one week it is showing "Ask for genuine microsoft software" and hampered all the work and we are not able to open even and single file.  

Solution of your complaintIt is beyong my knowledge 
ActionAt the first instance, I am humble requesting the HCL to get my problem to solved, otherwise, I will have to lodge my complaint in consumer cell. 
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