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Kenstar Home Appliances

Posted byPankaj  
Organization / Product Details
Organization Name
Kenstar Home Appliances
Organization e-Mailsohaney@gmail.com 
Product/Service DescriptionKenstart Water Purifier
Warranty StatusNot Under Warranty.
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company EmployeeMr. Jha, Mr. Arun 
Complaint Details

I registered in Kenstar toll free number. This machine is lying without use from last 4 months. One of service guy came and found the leakage problem and promised to replace the part in 15-20 days.

Many times I did call to service center. There is one person Mr.Jha who abused and said not to call again and again, even asked to through out the machine.

I tried my best to resolve the issue amicably, if your company is not able to supply components within a week time than I will lodge complain in Consumer court.

Unfortunately the complaint I registered in Call center for Kenstar but I never received any call from Kenstar but received call from Videocon which is quite surprising.

I hope you will look into the matter promptly and acknowledge me of this mail with some solution. 

Solution of your complaintChange of Machine or supply the component 
ActionComplaint in Consumer Court 
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