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Complaint Details


Organization / Product Details
Organization Name
Product/Service DescriptionMARUTI 800, TRUE VALUE CAR
Warranty StatusNot Under Warranty.
Complaint Details
Reason for ComplaintQuality 
Complaint Rating1(in a scale of 1 to 10)
Name of the Company EmployeeChandrasekhar 
Complaint Details

Hi, I bought Maruti 800 AC 1998 model car No. AP9S4369 on 12 April 2007 through TRUE value from SABOO RKS motor pvt ltd. somajiguda Hyderabad, and that time i got 3 free service. so i used my last free service on 10 April 2008. so till that their mechanic didn't find any issue in car. but when i showed it to private mechanic after 1 and 1/2 year , he said it is already run more than 90,000 KM so now need to do bore in engine. when i bought this car from TRUE VALUE it was already covered 90,134 KM and in 18 months i used only 3400 KM, means wheni bought this car it was 90134 KM and now it is 93546 km,
so i want justice for this that when there was free service till April 2008 there was no problem and how come problem came suddenly after free service over. and after the last free service i used car only 1200 km.
because TRUE VALUE's moto is like "you can buy TRUE value car with closed eyes" so that i was not varified this things while buying this car, and they sold it as TRUE value car, which has engine problem from begining.
even whatever extra tyre(Stephine) they have given is also no use, but as per rules it should have everything perfect in TRUE VALUE car.
Please help me.


Solution of your complaintBecause i have taken it from TRUE VALUE then they should repair this engine and they should provide me working extra tyre. 
Actioni will go to higher level, because i am one victim of them, they can make others also. so that they should understand the customer's issue, they should not make fool to others, so i will file compliant to higher department. 
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