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Complaint Details
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NOKIA

Posted byVIKAS SURANA 
Organization / Product Details
Organization Name
NOKIA
View all Complaints against this organization
Organization e-Mail 
Product/Service DescriptionBLUETOOTH DEVICE BH100
Warranty StatusUnder Warranty.
Complaint Details
Reason for ComplaintPerformance 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company EmployeeKAMAL 
Complaint Details

BLUETOOTH DEVICE JOB SHEET NO 369434038/070916/13.........This is to bring to your notice that i have deposited one bluetooth device for replacement at your Dwarka Nokia care centre(Om Ujala communication) on 16/09/2007 and was promised that the same will get replaced in 45 days. But till date even after more than a year has elapsed i have not been returned back my bluetooth device.

This shows the quality of service nokia care provides to the customer that even after repeated follow ups a small bluetooth device has not been replaced. The Guy there Mr Kamal simply refused that we cant do anything contact the company. For this i logged a complaint with nokia customer care with complaint no 2-3I1FXV in which i was promised that i will be given the bluetooth device in 1 week but was not delivered.

Also please note that the said bluetooth device was used by me only for 15 days so i want that new bluetooth device should be given back to me with full 6 months warranty.

Hope you will consider my request and revert on priority.  

Solution of your complaintCO GIVES ME NEW BLUETOOTH DEVICES WITH FULL 6 MONTHS WARRANTY AND COMPENSATION FOR HARRASSMENT 
ActionMOVE TO CONSUMER COURT 
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