|Reason for Complaint||Performance |
|Complaint Rating||10(in a scale of 1 to 10)|
|Name of the Company Employee||KAMAL |
BLUETOOTH DEVICE JOB SHEET NO 369434038/070916/13.........This is to bring to your notice that i have deposited one bluetooth device for replacement at your Dwarka Nokia care centre(Om Ujala communication) on 16/09/2007 and was promised that the same will get replaced in 45 days. But till date even after more than a year has elapsed i have not been returned back my bluetooth device.
This shows the quality of service nokia care provides to the customer that even after repeated follow ups a small bluetooth device has not been replaced. The Guy there Mr Kamal simply refused that we cant do anything contact the company. For this i logged a complaint with nokia customer care with complaint no 2-3I1FXV in which i was promised that i will be given the bluetooth device in 1 week but was not delivered.
Also please note that the said bluetooth device was used by me only for 15 days so i want that new bluetooth device should be given back to me with full 6 months warranty.
Hope you will consider my request and revert on priority.
|Solution of your complaint||CO GIVES ME NEW BLUETOOTH DEVICES WITH FULL 6 MONTHS WARRANTY AND COMPENSATION FOR HARRASSMENT |
|Action||MOVE TO CONSUMER COURT |