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Maruti Udyog Ltd. (Gautam Motors Pvt. Ltd.)

Posted byMr .Krishan Lal  
Organization / Product Details
Organization Name
Maruti Udyog Ltd. (Gautam Motors Pvt. Ltd.)
Organization e-Mailpoc@maruti.co.in 
Product/Service DescriptionMaruti Alto Lxi,Engine No. 3198710,Chassis No. 552262,Invoice No. GMPL/TB/03/0007
Warranty StatusUnder Warranty.
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company EmployeeAshok Mishra,Gautam Motors Pvt. Ltd. 
Complaint Details

I had purchased a Maruti ALTO Lxi(DL 3C Z 8700) on 26th October,2005 and i have not yet recieved the Registeration Certificate(RC) of my vehicle.
i have been approaching Mr. Ashok Mishra( Sr. Sales Executive,Gautam Motors Pvt. Ltd.) ,Mr. R.B. Singh and Mr. D. Jain for the same purpose.But they have been promising me for the last 6 months and have not yet handed over the RC of my vehicle.
Now my vehicle has been stolen i.e. on 20th febuary,2006 and i have not been able to file my claim for Insurance yet as i am short of necessary documents(RC of my vehicle). The Employees of Gautam Motors Pvt. Ltd. have been fooling me around and are not taking my concern into consideration. 

Solution of your complaintI want that Gautam Motors Pvt. Ltd. should hand over the Registeration Certificate of my car to me as soon as possible. And also mention the reason behind the delay in my case. 
ActionI would lodge a Police Complaint against Mr. Ashok Mishra( Sr. Sales Executive,Gautam Motors Pvt. Ltd.) and file a petition against them in the Consumer Forum. 
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