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Vodafone

Posted byPadma Paul 
Organization / Product Details
Organization Name
Vodafone
Organization e-Mailpaul.anima.84@gmail.com 
Product/Service DescriptionVodafone phone no : +91-9735239918
Warranty StatusDo not know.
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating8(in a scale of 1 to 10)
Name of the Company Employeenot applicable 
Complaint Details

Hi.

My mobile no is : +91-9735239918.
In that no a caller tune has been automatically activated and rs 30+15= 45 has been deducted.
From the last 2 weeks I tried to deactivate the caller tune by sending a sms "CAN CT" to the toll free no 144.But all the time it is displaying message sending failed.I told the problem to the customer care but till now the problem is not resolved.Please tell me what can I do now because if I don't deactivate the caller tune then 4th January it will deduct more 30 rs.
Please help me. 

Solution of your complaintthe customer care executive can deactivate the caller tune by themselves. 
ActionThen I will switch over to another network. 
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