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On Dot Courier

Posted byAnmol Sinha 
Organization / Product Details
Organization Name
On Dot Courier
Organization e-Mail 
Product/Service Description
Warranty StatusDo not know.
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company EmployeeOn Dot Courier 
Complaint Details

Courier not reached in 7 days [Pune-Mumbai]
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I had courier important documents from Pune to Mumbai with an AWB 226348313 more than a week back. Till today this has not reached. Call centre of Pune "On Dot Courier" office says that they don't have this AWB consignment entry. The website of "On Dot Courier" do not show tracking as well.
The shop from where I sent the courier says that he had handed my material to "On Dot" agent the next day.
I dont know whome to reach now. 

Solution of your complaintSolution is just respect the commitments and understand the importance of delivering documents in time. Please deliver the courier on the given address or else return back to me. 
ActionI am common man. I would fire a FIR with police and start the process to get duplicate documents. 
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