The battery pack was bought as a backup battery for a Sony Handycam bought at the same store. The battery was faulty from first use. But since I was on a tour, by the time i tested it i had left that area. the battery had a name written by a permanent marker on it. This made me to believe that i was targeted by an unscrupulous company. The retail outlet address is S.No. 8 Dubai Shopping Centre, Emerald Complex, Jagdish Market, Abids, Hyderabad-500 001, India.
Any assistance in resolving this matter will be helpful, thank you.