India Today Book Club (Readers Digest)
|Posted by||sushila ganesh |
|Organization / Product Details|
|India Today Book Club (Readers Digest)|
|Organization e-Mail||"response" , "bookclub" , email@example.com |
|Product/Service Description||ITBC Invoice ORA080194631|
|Warranty Status||Under Warranty.|
|Reason for Complaint||Customer Service |
|Complaint Rating||10(in a scale of 1 to 10)|
|Name of the Company Employee||Ms Meghna Tyagi |
sweeptakes offer by ITBC.
the letter which was sent by u Ref: ITBC/PD/40809 Dt:----- sub: order process confirmation order no 0GA080186433, order value Rs. 2249/- the detail only gives the detail about the CD's sent by you.U WILL BE HAPPY TO NOTE THAT I HV BEEN CHEATED BY U AS THE MARKET PRICE OF THE cds ARE ONLY 2000 BUT I HAD PAID (2000+249+113=2362).i wonder the e-mail which i recd from u on 3rd dec 08 has given some other details. can u pls clarify to me about the email message and about the above ref. letter. since u hv not sent any reply i took the VPP assuming that the other gift vouchers are also there as per your list in email mentioned below.
YOUR EMAIL TO ME
We apologize for the inconvenience caused to you.
With reference to your mail we would like to inform you that your order has been fully processed from our end.
Kindly note down your
Membership no. –ITBC08757597
Order no: - 0GA080186433
Kindly note down that for this order you have to pay Rs 2249.
Your ordered contents are-
1> 20 Sacred moments
2> Holiday voucher
3> Diamond voucher
4> Reebok shoes
we request you to kindly wait for some days you will get the same soon.
India Today Book Club
BUT TO MY SURPRISE ONLY THE CDS WITH A INVOICE LETTER WAS THERE.
india today book club had offered me 5 things by sending an email by meghna tyagi.The offer also include some free gift but its strange that i didnt receive any such doucument in the parcel but i was given a unique no to claim the free special offer by visiting to the website. I visited the website given by ITBC todays but to my surprise its a fake site and saying that the offer is closed. whereas the invoice(invoice no-ORA080194631 dtd. 26-11-08) letter says that the offer is valid for 60 days. Its very amazing ITBC will promoting such a fake and irresponsible offer in their web page. I strongly condemed this in the site. If i didnt got my offer i will certainly approach to consumer forum making a case against ITBC and Book club.
L4-11,Cross Road No-10
|Solution of your complaint||as per there promise i must receive all my free gifts |
|Action||i may be forced to go to consumer forum and fight a case. it may be publish in all the news papers about the way i was cheated. |