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India Today Book Club (Readers Digest)

Posted bysushila ganesh 
Organization / Product Details
Organization Name
India Today Book Club (Readers Digest)
Organization e-Mail"response" , "bookclub" , noreply@offers.indiatodaybookclub.com 
Product/Service DescriptionITBC Invoice ORA080194631
Warranty StatusUnder Warranty.
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company EmployeeMs Meghna Tyagi 
Complaint Details


sweeptakes offer by ITBC.
the letter which was sent by u Ref: ITBC/PD/40809 Dt:----- sub: order process confirmation order no 0GA080186433, order value Rs. 2249/- the detail only gives the detail about the CD's sent by you.U WILL BE HAPPY TO NOTE THAT I HV BEEN CHEATED BY U AS THE MARKET PRICE OF THE cds ARE ONLY 2000 BUT I HAD PAID (2000+249+113=2362).i wonder the e-mail which i recd from u on 3rd dec 08 has given some other details. can u pls clarify to me about the email message and about the above ref. letter. since u hv not sent any reply i took the VPP assuming that the other gift vouchers are also there as per your list in email mentioned below.
=========================================
YOUR EMAIL TO ME
Dear Member,
We apologize for the inconvenience caused to you.
With reference to your mail we would like to inform you that your order has been fully processed from our end.

Kindly note down your

Membership no. –ITBC08757597

Order no: - 0GA080186433

Kindly note down that for this order you have to pay Rs 2249.

Your ordered contents are-
1> 20 Sacred moments
2> Holiday voucher
3> Diamond voucher
4> Reebok shoes

we request you to kindly wait for some days you will get the same soon.
Meghna Tyagi
India Today Book Club
=====================
BUT TO MY SURPRISE ONLY THE CDS WITH A INVOICE LETTER WAS THERE.
----------------------------------------------------------------
india today book club had offered me 5 things by sending an email by meghna tyagi.The offer also include some free gift but its strange that i didnt receive any such doucument in the parcel but i was given a unique no to claim the free special offer by visiting to the website. I visited the website given by ITBC todays but to my surprise its a fake site and saying that the offer is closed. whereas the invoice(invoice no-ORA080194631 dtd. 26-11-08) letter says that the offer is valid for 60 days. Its very amazing ITBC will promoting such a fake and irresponsible offer in their web page. I strongly condemed this in the site. If i didnt got my offer i will certainly approach to consumer forum making a case against ITBC and Book club.
With Regards
sushila Ganesh
L4-11,Cross Road No-10
Telco Colony
Jamshedpur-831 004
Ph-06572280089
 

Solution of your complaintas per there promise i must receive all my free gifts  
Actioni may be forced to go to consumer forum and fight a case. it may be publish in all the news papers about the way i was cheated. 
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