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Reliance Communications

Posted byAmit Gupt 
Organization / Product Details
Organization Name
Reliance Communications
View all Complaints against this organization
Organization e-Mail 
Product/Service DescriptionWLL Handset,LG, LSP-400R
Warranty StatusUnder Warranty.
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company Employee 
Complaint Details

I am a corporate customer of this company from last 5 years.But, they are very irresponsible regarding handsets quality and after that they dont even solve customer's problem. I am having a handset ,which is having some problem with its button,which is 4 connect/disconnect phone.It disconnects phone automatically.And i got All India Reliance to reliance free facility on that number.And the handset is not working from last 15days. I had launched a complaint at their customer care no. i.e. *333, they had given me complaint no. i.e.82817328 and told me that, my problem will be solved within 5 days. I had waited for 5 days, after that i again called them, then they told me that,person will be coming within one day. After that I called them today, then they told me that executive will come today.But, still noone reached my place to solve my problem.It is really disgusting. We cannot hope such a irresponsible behaviour from such a reputated company. 

Solution of your complaintThey must solve my problem.And they should provide me reimbursement for the increment in usage of other numbers, due to failure of this.But, first of all, they must solve my handset problem. 
ActionI'll file a complaint in consumer court. 
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