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Complaint Details
Pending

IDEA Celluar Ltd

Posted byGirish Supekar 
Organization / Product Details
Organization Name
IDEA Celluar Ltd
Organization e-Mailebss@idea.adityabirla.com 
Product/Service DescriptionMigration of Plan from Postpaid to Prepaid
Warranty StatusDo not know.
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company EmployeeMr. Pankaj Yerunkar 
Complaint Details

Dear Sir / Madam

Mobile No. - 988 100 4376

I am using the above sim card from Aug 2005 under corporate plan.

I have left the organisation & retain the number with me. as on 24.11.2008 I have send a mail requsting guidence for migration of plan.
I have been infomred to submit
NOC required on the company letter head.
NOC from Individual
Term and Condition form needs to be filled by individual
Individual needs to give Address proof /Id. proof + 1 passport size photo
Migration form

as on 13.12.2008 I have submitted all the metioned above documet alongwith payment of Rs. 210/-, (Rs.110/- for same number & new sim card)

as on 20.12.2008 without any intimation / information, my service has been suspended.
after continous follow up, I have been infomred that due to non stamped on compmay letter head, your form has been rejected.

my humble requeste is , as per their written communication I have submitted all the documents now why they have suspended the service of my sim card & why they are harrsing me on additional requirement which is not possible for me to complete.

Please advice / help


Thanks N Regards
Girish Supekar

 

Solution of your complaintthey should accept my form & resume the service without further delay. 
Actiongoing to consumer court. 
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