In the last week of August'08 I had to relocate to Chennai from New Delhi, I called up Star Cargo Packers and Movers(New Delhi) to shift my all household items to my new location. They promised that they will give a door to door service and in a week or in maximum 10 days all my items will be delivered to the new address. I told them to pack everything and shift it as soon as soon as possible. They packed up all the items in almost five to six hours and loaded in their vehicle. I told them to take only 50% (i.e. approx Rs. 10,000) of the whole amount of their charge and the remaining amount would be paid on delivery, but they didnt agree and told only the insurance amount( approx Rs. 3000) could be paid while receiving the goods. So paid them Rs. 17000 in advance.
After coming to Chennai on 1st september'08 I called them up to know the status of my goods and came to know that it's on the way and I can receive my items within two/three days. But it went on and after a month I received my some of the items in worst condition. When I asked my other items they said they will let me know after enquiring.
After enquiry they told that they have delivered my items to others in Chennai by mistake and I have to go their to get them. But when I asked about the remaining items they said that they will send them after some time because they are still in Delhi. But still I am waiting for them to deliver.
Now even he does not pick the phone. Sitting in Delhi it's very difficult for me follow them personally.
Someone can help me resolve this issue.
Here is the company Details : -
Mr. Surender Sharma
Star Cargo Packers and Movers
336/1, N.H.-8, Rangpuri, Near Hero Honda Showroom,
Mahipalpur , New Delhi - 110037, India
Phone: +(91)-(11)-35438383 , 32438383
Mobile: +(91)-9899108383 , 9999367686, 9311467686/986
Thanks & regards,