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Complaint Details
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NOKIA

Posted byGurjeet Kaur 
Organization / Product Details
Organization Name
NOKIA
View all Complaints against this organization
Organization e-Mail 
Product/Service DescriptionNokia E65
Warranty StatusUnder Warranty.
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company Employee 
Complaint Details

i purchased Nokia E65, on January 2008 n used my cellphone for around ten months.Then my cellphone started giving me a battery backup problem.The battery use to discharge in 10-15min.And i filed a complaint in my nearby Nokia Care Centre,Model town,Ludhiana,Punjab.they suggested me to change my battery,and i got it replaced within 15days.But the problem still persisted.Then i again told them about my problem they said that they ll send my cellphone to Delhi,head office for repair.When my cellphone came back after 20days,the problem still persisted.I requested them to replace my cellphone.Afterwards,my cellphone was again sent for replacement but they didnt replace my cellphone and told me that my cellphone have been repaired and i collected my cellfone again within 20days,with the problem.This shows the service of customer care service of nokia.After being so much harassed i have sold my cellphone at a big loss.But still i need some support to atleast file a complaint against nokia.  

Solution of your complaintThis time i am hoping for the best 
ActionI will file a complaint in consumer court.  
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