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Complaint Details
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Anshu Tandon

Posted byAnshu Tandon 
Organization / Product Details
Organization Name
Anshu Tandon
Organization e-Mailcoolsanshu@gmail.com 
Product/Service DescriptionRailways
Warranty StatusDo not know.
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating1(in a scale of 1 to 10)
Name of the Company EmployeeIRCTC customer care 
Complaint Details

I booked an e-ticket with PNR 8323568439 from Kalyan to Lucknow (Date of Journey 24/10/08) on 28/08/08 and I cancelled the ticket on 23/10/08 but the amount for the ticket has not been yet refunded to my account.

It has been more than two months and I am continuously following IRCTC helpline but no action has been yet taken on it.

Everytime I had to call IRCTC and customer care people will ask to wait for a week or two. But no concrete action has been taken yet. I had already called up IRCTC helpline about 25-30 times and have spended around Rs 200 for ticket of cost rs 441.

Could you please help me on this.
 

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