Bajaj Electricals limited
|Posted by||Vivek Luthra |
|Organization / Product Details|
|Bajaj Electricals limited|
|Organization e-Mail||www.bajajelectricals.com |
|Product/Service Description||Bajaj Water heater 25 ltr|
|Warranty Status||Do not know.|
|Reason for Complaint||Product Durability |
|Complaint Rating||8(in a scale of 1 to 10)|
|Name of the Company Employee||Service Manager, Regional Manager |
As the weather does not require use of the product very often, but whenever it was required to be used, it went bad with regular complain in the product.
The repair always was attented after 4 to 6 days and repeated reminders and follow ups.
The product was replaced after one year due to repeated problem whenever used and product not working.
Again when the season started for use of the product,it was not working and complain was made.The same is still pending to be atended after 8 days.
|Solution of your complaint||I will get the product repaired / replaced if required and make the Co. aware of the Un professional attitude of the Service staff in resolving a complain, which does not speak well about the Co. reputation and credetability. |
|Action||I will like to make a complain to Consumer forum or court for harresment and cheat. |