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Complaint Details


Posted byGopal Singh Rana 
Organization / Product Details
Organization Name
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Organization e-Mail 
Product/Service Descriptionbilling problem, services activation or deactivation without request of customer, no response or solution against complaint
Warranty StatusNot Under Warranty.
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company Employeeabc 
Complaint Details

> From: <>
> Subject: Mobile No:=9810076394 ) Your Airtel Bill for Account 102-100862359, Duration 02/11/2008 to 01/12/2008, Airtel Number 9810076394 Message From Gopal Rana [REF:224720990559]
> To:
> Date: Friday, 19 December, 2008, 5:35 PM
> Dear Mr. Gopal,
> Thank you for contacting Airtel.
> You have expressed concern over the billing charges for
> your mobile number 9810076394.
> We understand your concern and will work towards resolving
> the same.
> We would like to inform you that your concern has been
> registered with us.
> Kindly refer to the Service Request number 19845952 in any
> future communication about this request. We would revert to
> you by 24/12/08.
> You can know the status of the Service Request number by
> dialing *121# (toll free).
> For further assistance, mail us at
> We value your association with Airtel.
> Warm Regards,
> Vithya
> Customer Care Executive
> Bharti Airtel Limited
> nal Message ----
> Hi
> I am airtel postpaid bill customer since last more than
> four years. I have
> facing my billing issue since last three months. I sent
> many requests to
> customer care and it solved hardly. Now again all pack or
> plans using
> previously has been removed due to this you chrged me
> higher bill. I just
> renewed my advanced rental with local or sms pack. It is
> very irritating.
> This is my last request. Kindly do not expect to pay this
> bill by me. I
> want solution till 22 december because this is my due date
> otherwise I will
> not swich on my mobile with your connection. You have waive
> of extra
> payment from my previous bill and this month you smartly
> removed local pack
> from my billing to recover that waived amount without
> informing me.
> Thanks & Regards
> Gopal Singh Rana
> B-89, Nehru Vihar
> Gokulpuri, Delhi-96

Solution of your complaintnot yet 
ActionI have recorded all calls from airtell person. I will go to cunsomer court. 
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