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Complaint Details
Pending

Hometown Pune

Posted byRajshekhar Ghosh 
Organization / Product Details
Organization Name
Hometown Pune
Organization e-Mail 
Product/Service DescriptionMattress, Invoice No 7575
Warranty StatusDo not know.
Complaint Details
Reason for ComplaintPerformance 
Complaint Rating8(in a scale of 1 to 10)
Name of the Company EmployeeVijay Kavas, Vijay Tiwari 
Complaint Details

We bought a mattress of dreamline company the first time vide receipt no 7575. The size was 75 x 60 finding this to be good we bought the second mattress and asked for the same quality as the first, we were supplied a second mettress. This was much thinner and had a white thick cloth around it, preventing the drawer in the bed (captain bed bought from hometown pune) from closing . We have been waiting for a replacement for more than 3 months now. Today the replacement that arrived was very similar to the one we had earlier. Please refrain from buying things from Hometown. 

Solution of your complaintReplacement of the mattress 
ActionNot sure what I can do, Will suggest family and Friends to refrain from dealing with Hometown 
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