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Complaint Details
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Samsung

Posted bypradeep kumar 
Organization / Product Details
Organization Name
Samsung
View all Complaints against this organization
Organization e-Mail 
Product/Service Descriptioncs29 z57 tv s no 10653paqa00215j
Warranty StatusUnder Warranty.
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating1(in a scale of 1 to 10)
Name of the Company Employeeservice center ,customer contact  
Complaint Details

I HAVE PURCHASE THE TV ON24/11/2008 FROM GUPTA ELECTRONICS EAST ROHTASH NAGAR SHAHDARA DELHI 32. IT HAS COLOURS PROBLEM AND SOUND PROBLEM. I MADE A COMPLANTS ON 7/12/2008. NO 8407043790. MY TV SENDS TO SERVICE STATION ON 12/12/2008. ITíS COME BACK ON 20/12/2008. BUT PROBLEM IS STILL EXIST. ON COMPLANT ONCE AGAIN TV PICKED UP BY SERVICE CENTRE ON 22/12/2008. I AM VERY UPSET BY ALL THIS PROCESS. NOW PLEASE CHANGE MY TV.

Till date I have no response. Service center persons tolled me that there is no time limit it takes more then one months. I can not accept this type of service from Samsung. I mail many times and call customer care and service center many times but all in vain. I have no option to complaints in consumer court.

Pradeep kumar
9891981250
K-14/3 s no 16
West ghonda
Delhi 53 

Solution of your complaintearly replacement of tv 
Actionto lodge a complants in consumer form 
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